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This article was originally published in January 2019 and has Phone Number List been updated for comprehensiveness. How to Run a Call Center Learn how to set up and run a call center, keep your customer service team happy and turn satisfied customers into recommenders. Writer Ellie Decker Support Training Free Customer Service Training Manual template to train and onboard newly hired customer support staff.

Download Now A call center manager manages a team that delivers exceptional customer service Updated: Posted on: Month and Year: Customer service has changed. Technology and other amenities have raised customer and employee expectations, and service centers such as call centers are expected to follow the trend.