The negative impact on company operations declared by SMEs during the first lockdown has imposed the need to reorganize by modernizing the company culture and encouraging process innovation as a priority for the future. The European Union's Next Generation EU plan provides for the allocation of around 50 billion euros to encourage the digitalisation of the PA and private companies in Italy.
The program once again affirms, where necessary, the centrality of a digital turning point in the entire entrepreneurial system of our country. In Job Function Email List the wake of the new priorities on the political agenda, the Digital Innovation Observatory in SMEs of the Polytechnic University of Milan conducted a study on the state of digitalisation of small and medium-sized Italian organisations. Capterra took part in this study as a partner and conducted research on a sample of 1,018 SMEs to answer the following questions.
What is the level of SMEs? At what point are we in the digitalization process of primary and secondary business processes? The full methodology of the study is presented at the end of the article. SMEs generate 41% of the total turnover of Italian companies SMEs represent only 5% of Italian companies - 220 thousand out of 4.4 million companies active in Italy - but they constitute an important pillar of our country's production system.